Manual

simpleEDI – setup and operation

4. ERROR MESSAGES AND HOW TO FIX THEM

4.1 Typical errors in the log (importing documents)

Import new sales orders

checklist

In the  simpleEDI business relation page the “Business relation to procuros” flag is active for ship-to/bill-to customer and shipping addresses and a GLN is maintained.

Import new sales orders

checklist

In the simpleEDI business relation page the “Business relation to procuros” flag is active for the own company and a GLN is maintained.

Import new sales orders

checklist

If you want to import a document with an external document number that is in another (already posted) transaction.

Import new sales orders

checklist

If you want to import a document with an external document number that is in another transaction in your sales order list.

Import new sales orders

checklist

Do you have created or matched the incoming unit of measure?

Import new sales orders

checklist

You have maintained the GTIN in the item master data.

4.2 Typical errors in the log (exporting documents)

Order response / shipping notice / invoice

checklist

In the simpleEDI business relation page the “Business relation to procuros” flag is active for ship-to/bill-to customer and shipping addresses.

4.3 Errors when selecting simpleEDI status in sales order

Changing the value of the field

checklist

In the  simpleEDI business relation page the “Business relation to procuros” flag is active for ship-to/bill-to customer and shipping addresses.

Changing the value of the field

checklist

In this document, the field “Procuros Transaction ID” does not contain a valid value.

Check, if this document has to transfer to Procuros.

Changing the value of the field

checklist

In this document, the field “Contact” does not contain a valid value that means first name and last name of your contact.

Changing the value of the field

checklist

In this document, the field “Country/Region Code” does not contain a valid value.

Changing the value of the field

checklist

Check in your customer master data, if the field “VAT Registration code” is filled.

If not: maintain it and validate this customer once again into your order, that this field is transferred into the document

4.4 Errors when posting

Import new sales orders

checklist

Eighter the checkbox “Send shipping notices” or “Send invoices”, or both checkboxes are active for the bill-to customer in the “simple|EDI Business Relation” page.

Cookie Consent mit Real Cookie Banner